Shipping Policy – Lalorene

At Lalorene, we are committed to delivering your skincare products safely and efficiently. Please read our shipping policy carefully before placing your order.

Processing Time

All orders are processed within 1–3 business days after your purchase is confirmed.

Because our products are fulfilled through our trusted production partner, orders may require additional preparation time before shipment.

Shipping Time

Estimated delivery time is typically between 10–15 business days after your order has been processed and shipped.

Please note that shipping times may vary depending on:

Your location
Carrier delays
Holidays or peak seasons
Weather conditions

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number so you can monitor your package in real time.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Occasionally, Lalorene may offer free shipping promotions on selected orders or during special events.

Incorrect Address Information

Please make sure your shipping address is correct before completing your purchase.

Lalorene is not responsible for packages shipped to incorrectly provided addresses. If you notice an error, contact us immediately at Info@lalorene.com before the order is shipped.

Delayed or Lost Packages

While we work hard to ensure timely delivery, Lalorene is not responsible for shipping delays caused by carriers, customs, or unforeseen circumstances.

If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.

Damaged Items

If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the item and packaging so we can help resolve the issue quickly.

International Shipping

We currently ship to selected international locations. Delivery times for international orders may vary depending on customs processing and local carriers.

Customers are responsible for any customs fees, duties, or import taxes that may apply.